How to Order
Please click on an option below to learn more about how to order prescription drugs through Payless Online Pharmacy.
Telephone
The easiest way to place an order is by telephone. One of our friendly Customer Service Reps will assist you in
placing your order.
Toll-Free Phone:
1-866-299-3784
Hours of Operation:
Monday to Friday 6:00am – 6:00pm PST
Saturdays 7:00am – 3:00pm PST
Statutory Holidays - 7:00am – 3:00pm PST
Sundays – CLOSED
If you call outside of these hours, please leave a message and we will contact you on the next business day.
Quick Refill
The fastest way to refill an order is either by telephone or online. The choice is yours. Both are fast and convenient.
Online Refills: Just log into your account and click on “Refill Your Medication” and you’ll be able to quickly re-order
your medication.
Phone Refills: Call us toll-free at 1-866-299-3784 and one of our Customer Service Reps will place the order for you.
Online/ Internet
We’ve made the online ordering process simple, secure, and easy. The “live” HACKER SAFE seal you see on our website means the site is tested and certified daily to ensure that it passes the FBI/ SANS Internet Security Test. HACKER SAFE prevents over 99.99% of Internet identity theft and credit card fraud from occurring.
Step-by-Step Online Ordering Process
Step 1: Login to your account.
- EXISTING CUSTOMERS: Type in your "User Name" and "Password" in the "Member Login" box and then click on "LOGIN".
- NEW CUSTOMERS: Go here to create an account for yourself, or click on "NEW USER SIGNUP" in the "Member Login" box.
Step 2: To find the product you are looking for:
- Enter the name of the drug you are looking for in "SEARCH" box and hit "Go".
- Or Click on the "BROWSE DRUGS" link to search for products alphabetically.
- From the returned results, click on the "product name or image" to see all product listings, or select the product from the "drop-down menu" and click on "Buy Now".
- For "REFILL ORDERS" click on the "Quick Refill" link in the main navigation or click on the "Refill Your Medication" link on "Your Account" page.
Step 3: When you have finished shopping and are ready to pay, click on the "BEGIN CHECK OUT" link in your
cart.
Step 4: Select how you will send us the prescription from the drop-down menu if the medication requires a prescription.
Step 5: Select the date (default date is today) you would like the order to be processed on.
Step 6: Select the payment method you would like to use to pay for the medication and click on "CONTINUE".
Step 7: If you are paying by credit card please fill in the "CREDIT CARD INFORMATION" section and click on "
CONTINUE".
Step 8: If an "Order ID Number" appears, congratulations, your order has been successfully placed.
Step 9: If the drug requires a prescription please write the order ID number on the prescription and fax it to
us.
"Thank You" For Visiting Payless Online Pharmacy
For more information visit our FAQ page or call us toll-free at 1-866-299-3784 and we’ll be happy to
address all your concerns.